When dealing with a high valued item, what should technicians do?

When dealing with a high valued item, documenting and inspecting its condition is essential. This process ensures that the item is assessed for any pre-existing damage and the extent of damage caused by fire or smoke. During this documentation phase, technicians carefully record details such as the item's initial state, any visible damage, and the context of its use. This thorough inspection provides a baseline for determining whether repairs are necessary and for formulating appropriate restoration strategies.

Furthermore, documenting the condition of high-value items is crucial for insurance claims and for providing the property owner with a clear understanding of the item's status post-restoration. It allows the technician to communicate effectively about the risks involved with the restoration process and the specific care that needs to be undertaken for such valuable possessions. This diligent approach helps ensure that both the property owner and the restoration professionals have a clear visual and written record of the item's condition, which is vital for both transparency and accountability in the restoration process.